All orders are accepted and shipped strictly subject to the following general terms and conditions. No additional or different terms and conditions proposed by the Buyer shall apply unless agreed to in writing by an authorized representative of the Seller.
Pricing and Order Quantities
Listed prices do not include shipping, handling, taxes, duties, brokerage fees, freight, or insurance charges. Most of the materials listed can be ordered in different quantities. For pricing of quantities not listed, please contact the Seller for detailed information. All listed prices are FOB China. The Seller may provide prices under other trade terms in writing upon the Buyer’s request. If required by the Buyer, the Seller can also ship freight collect. Quotations are valid for seven (7) days from the date of issuance unless otherwise specified. If the price of critical materials is subject to significant market fluctuations, the Seller reserves the right to adjust prices at the time of order based on current market conditions.
Shipping Methods and Terms
The Seller will ship all ordered materials according to the Buyer’s instructions. In the absence of specific instructions, the Seller will use the shipping method deemed appropriate. All estimated shipment dates are approximate. The Seller shall not be liable for any delay due to fire, strike, labor disputes, acts of God, material shortages, supplier delays, or other circumstances beyond the Seller’s reasonable control, nor shall such delays be grounds for claims by the Buyer. Under no circumstances shall the Seller be liable for any incidental or consequential damages caused by delays. Risk of loss passes to the Buyer upon delivery to the carrier. The Buyer assumes all risk of shortage, loss, delay, or damage during transit.
Payment and Impairment of Credit
The payment due date shall be specified in writing in the Seller’s quotation and invoice. Net payment terms begin from the invoice date. Overdue amounts may incur interest charges up to 15% per annum. The Buyer shall reimburse the Seller upon demand for any collection costs, including reasonable attorney fees. If the Buyer becomes insolvent, is unable to pay debts as they become due, files or has filed against it any bankruptcy proceedings, or if the Seller has reasonable doubts about the Buyer’s creditworthiness, the Seller may demand payment in advance before shipping.
Taxes
Any manufacturer’s, retailer’s, occupation, use, sales, or excise taxes, duties, customs, inspection or testing fees, or any other tax or fee imposed by any governmental authority related to transactions between the Seller and the Buyer shall be paid by the Buyer, unless the Seller expressly states that such charges are included in the contract price, or the Buyer provides a valid exemption certificate at the time of order. The Buyer shall reimburse the Seller upon request for such charges.
Return Merchandise Authorization
All returns must be approved in advance. If a return is approved, a Return Merchandise Authorization (RMA) number will be issued along with detailed return instructions.
Claims
All products are manufactured and packaged with great care and undergo careful inspection before shipment. Any claims for short shipment, incorrect materials, or quality defects must be made in writing within three days of delivery. Please retain all packaging for inspection. The Seller’s liability for such claims is limited to the replacement of goods free of charge or issuing a credit equivalent to the invoice value.
Order Errors
The Buyer is responsible for any ordering errors. Whether to grant credit for returned goods is at the Seller’s sole discretion. If a return is accepted, a restocking fee will apply.
Certificate of Analysis and Purity Statement
All shipped materials are accompanied by a certificate of analysis provided by the manufacturer. The analysis reflects the specific lot shipped and not a “typical analysis” unless otherwise stated.
Warranty
The Seller warrants that its products will meet the specifications explicitly defined in its catalog, certificate of analysis, or written proposal from an authorized representative for a period of thirty (30) days after receipt by the Buyer. This warranty becomes void if the goods have been altered or if less than 75% of the original goods can be returned. The Seller does not guarantee the performance or results from the end use of any product. Claims for errors, defects, or damage must be submitted in writing within 30 days of receipt, or they shall be deemed waived. The Seller’s liability is limited to replacing the product or issuing credit, provided the Buyer gives prompt notice and returns the goods if required. Unauthorized returns will not be accepted and will be returned freight collect. The Seller reserves the right to remedy any defect within a reasonable time. The Buyer’s exclusive remedy, regardless of cause or claim, including breach of warranty, product liability, or negligence, shall be limited to the purchase price of the product. The Seller shall not be liable for any special, incidental, or consequential damages. The Buyer agrees to indemnify and hold the Seller harmless from all claims, losses, and liabilities arising from the Buyer’s use or handling of the product, whether used alone or in combination with other substances.
Patents and Usage
The offering of any materials does not constitute or imply any license or infringement of any pending or issued patents.
Assignment and Waiver
The Buyer may not assign this agreement or any interest therein without the prior written consent of the Seller. The Seller’s failure to enforce any term at any time shall not be deemed a waiver of any subsequent breach.